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Technical
support:
To
enable us to best serve your technical query,
you are required to provide all the following
information and send to our email support@zoltrix.com Otherwise,
we regret that we are not able to respond.
1)
Personal information
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a) Email address
b) Full name
c) Country
2)
Problem encounter:
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a) Product no. or name
b) Description of problem
c) Operating system
d) Type of processor
e) Processor speed
f) Amount of memory
g) Video card chipset
h) Motherboard manufacturer
i) Motherboard chipset
Note
:
1)
For internal add-on cards (modems, sound cards
, TV cards ,etc), if you do not know the product
name, please provide the PCB no. which starts
with (FM-xxxx for modem , SC-xxxx for sound card
, etc).
2)
Please capture error message if it has displayed
on the screen. It will hep us to analysis the
problem and provide the solution more quickly.
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